| Can you make me a Custom Patch?
Yes we can! At Design-It, Inc. we make creating custom patches both fun and easy. Send us your idea via fax, e-mail, or let our staff of artists help you create the perfect design for your next event. Our 100 piece minimum order requirement means that even your smaller event can have a special emblem. Let us know your budget and event date. We'll do our best to meet both. For more information on custom patches call 1-800-595-9121 monday thru friday 8:00am to 5:00pm CST or
e-mail us at sales@design-it.com. One of our customer service representatives will be glad to help.
When can I expect my order to be delivered?
While delivery times may vary, nearly all of our stock orders ship within 24-48 hours. This does vary during peak months. We recommend calling if your event or ceremony is fast
approaching. Internet orders made on the weekend will be processed on the next business day.
We ship via US First Class Mail, Priority Mail, and UPS. All shipping times are based on information provided to us by the shipping companies. Priority Mail has an average delivery time of 2 to 3 business days to most parts of the United States. However, it could take up to 7 business days for your package to arrive.
UPS has provided us with the following Time-In Transit information, these are average times and not guaranteed. Click Here for our UPS Time-In-Transit Map. What are your shipping rates?
See chart below for standard rates. Call one of our customer service representatives to request quicker delivery services and rate information.
| Up | to | $24.99 | please include | ........... | $2.80 | | $25.00 | to | $34.99 | please include | ........... | $4.85 | | $35.00 | to | $58.99 | please include | ........... | $5.95 | | $59.00 | to | $79.99 | please include | ........... | $6.75 | | $80.00 | to | $124.99 | please include | ........... | $7.95 | | $125.00 | to | $174.99 | please include | ........... | $9.25 | | $175.00 | to | $400.00 | please include | ........... | $12.35 | What is your return policy?
30 day return policy Design-It, Inc. welcomes the return of any unused stock patches,
charms, crafts, and scrapbooking items for up to 30 days from the date shown on the invoice.
Custom and Conversion merchandise are not returnable.
For consumer protection stock t-shirts are not returnable. | 
